Support
Need help with Magnolia Tree Online? You’re in the right place.
Contact Support
- Email: hello@magnoliatreeonline.com
- Website: https://magnoliatreeonline.com/
What to Include in Your Message
- Your name and the best email to reach you
- A clear description of the issue or question
- Any relevant links (product page, order number, screenshot, etc.)
Canva Integration Support (Mockup Creation)
If your question is related to our Canva-based mockup creation workflow, include:
- What you were trying to generate
- The inputs used (asset type, file format, dimensions if relevant)
- Any error messages or unexpected output
Response Times
We aim to respond within 2–3 business days. During high-volume periods, responses may take a bit longer.
Privacy
Please don’t send sensitive payment details by email. If we need order verification, we’ll ask for safe identifiers (like order number).